Billing, Insurance & FAQs

Billing & Insurance

We know that navigating insurance and billing can feel overwhelming, especially on top of everything else you're managing for your child. Our goal is to make this part as simple and transparent as possible, so you can spend less time on paperwork and more time focused on your child's progress.

Our billing team is happy to walk you through your coverage, answer questions about costs, and help you understand your options before you ever begin care. Consider us a resource, not just a department — we're here to help.

Payments

We accept all major credit cards, checks, and HSA.

    • Aetna

    • BCBS MN Blue Plus

    • BCBS ND

    • BlueCross BlueShield of Minnesota

    • Cigna

    • Health Partners

    • Medica

    • Meritain

    • MN MA

    • ND MA

    • Sanford

    • Tricare

    • UMR

    • United Healthcare

Insurance

Self-Pay

If out of network or if you do not have insurance we will work together on our self-pay option and give you a 10% discount off our therapy services.

FAQs

Starting therapy for your child often comes with a lot of questions, and that's completely normal. Below, we've answered some of the questions we hear most often from families. If you don't see what you're looking for, reach out — we're always happy to talk it through with you.

  • At your first visit, an evaluation will include:

    1. Formal and informal evaluations

    2. Parent and child interviews

    3. Parent-therapist collaboration regarding your child’s current skills and challenges

    Following the evaluation, your therapist will discuss recommendations and provide you with a copy of the evaluation report. If further therapy is recommended, your child will be seen at a frequency that is decided by you and your therapist to address his/her needs in a fun and playful way during treatment and through home program suggestions. If therapy is not recommended, you and your child will be provided with ideas and therapy tools/suggestions to use at home and in the community. For more questions about out pediatric therapy services, contact us today!

  • For our pediatric therapy services, the evaluation is a crucial step. A formal evaluation, informal measures, child and parent interview, and review of medical and birth history will be completed. With a signed release of information, we may also collaborate with outside care providers.

    • Speech Sessions are 30 minutes

    • OT and PT Sessions are 45 to 60 minutes

    • Feeding Sessions are 30 to 60 minutes

    • Incontinence Sessions are 45 to 60 minutes

  • Each insurance plan is different and provides different benefits. To know if your insurance will cover pediatric therapy services, please call your insurance company to ask about your benefits.

  • Depending on your child’s skill level, the frequency and duration will vary. Your therapist will work with you to set up a schedule, provide home programming, and discuss progress regularly with you. Each session typically lasts between 30 to 60 minutes depending on the child's age and therapy goals.

  • Therapy services in the school setting focus on developing skills needed for education. Therapy services at Interact Therapy focus on your child’s life within his/her natural environment, which consists of home, school, and community. The goals developed will impact the child's everyday settings.

  • Yes, anywhere in the states of Minnesota and North Dakota.

  • Absolutely, it's generally encouraged for parents to be involved in their child's therapy sessions. This can help you understand the techniques being used and how to support your child's progress at home. It also allows you to reinforce the skills being taught during the sessions. Your active participation can make a positive impact on your child's development.

Referrals

Ready to get started, or have a child in mind who could benefit from our care? Referrals can come from a physician, teacher, daycare provider, or a parent who simply has a feeling something's worth looking into. However it starts, we're here to make the next step easy.